This workshop focuses on helping participants increase their
communication effectiveness by identifying their natural
listening approach, then understanding when their most natural
listening approach may not be appropriate, and how to adopt
another approach for more successful communication.
For more
info GO TO
http://PositiveListening.info.
It is estimated that people screen out or misunderstand the intended meaning or purpose of a message in over 70 percent of communications, making listening the biggest contributing factor to miscommunication.
Listening is more than hearing. It is the ability to receive,
attend to, interpret, and respond to verbal messages and other
cues, like body language, in ways that are appropriate to the
purpose.
This workshop focuses on helping participants increase their
communication effectiveness by identifying their natural
listening approach, then understanding when their most natural
listening approach may not be appropriate, and how to adopt
another approach for more successful communication.
Note: participants will complete Inscape's Personal
Listening Profile as part of this 6 hour workshop.
Highlights
- Understand the importance of effective listening skills.
- Determine which “communication killers” are hampering
your listening effectiveness.
- Describe five Listening Approaches, including the focus,
motivation, and behavioral indicators of each approach.
- Discover your natural Listening Approach.
- Identify appropriate uses of each of the five Listening
Approaches.
- Practice techniques that will enhance your listening skills
and improve your communications.
For more
info GO TO
http://PositiveListening.info.