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Store Policies

Web Ordering

 

Simply add items to your shopping cart and click on checkout to complete your purchase.  Free shipping and insurance is included on all U.S. Domestic orders.  Additional shipping/handling charges for International orders will apply.

 

Telephone Ordering

 

To place an order by phone, call us at:  (323) 464-4118.  Please include a detailed message which includes the SKU number of the item(s) you wish to purchase; your full name; email address; and your complete mailing address.  Following email reciept of our invoice, you may then pay for your order via PayPal, check, or money order.

 

Sales Tax

 

California residents must add 8.25% Sales Tax to their orders. 

 

Payment Policy

 

We accept the following forms of payment:

  • PayPal
  • Personal checks (which must clear your bank prior to shipment) (payable in U.S. dollars)
  • Money orders and cashier’s checks (payable in U.S. dollars)

 

Personal checks, money orders and cashier’s checks should be made payable to “Silent Cinema Inc.”

 

Shipping Policy

 

Free shipping and insurance is included on all U.S. Domestic orders.  Additional shipping/handling charges for International orders will apply.

  

 

Return Policy

 

Our primary goal is the complete satisfaction of our customers for every experience they have with SilentCinema.com.  We guarantee the authenticity of every item that we offer and describe the condition of each item in detail.  Therefore, we offer a seven-day return policy on every item that we sell.  If you are not completely satisfied with your purchase for any reason, please return the item/s within seven days of receipt for a full refund of purchase price (shipping charges are non-refundable).

 

To return an item, please contact us within three days of receiving the item to inform us of the return.  All items must be returned to us in their original packaging in the same condition in which they were received.  We will send you a confirmation via email that your returned item has been received and your refund of the full purchase price will be promptly credited.

 

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