CUSTOMER SERVICE

Gaia Online and the Gaia Online Store value its users highly. We appreciate your feedback, and we welcome your questions and concerns.

The fastest way to find an answer to your store questions may be to go to our FAQs and Store Policies sections. If you still need assistance, please contact us at the emails below.

  • Gaia Online Store questions store@gaiaonline.com
    **Make sure to include your order confirmation number and buyer name.

    • Have a question about something other than Gaia Online merchandise? You may find these resources helpful:
  • Custom avatar questions support@qoop.com
  • Monthly Collectibles collectibles@gaiaonline.com
  • General Gaia Online questions inquiry@gaiaonline.com

    • ORDER STATUS

    To get more information on your order, enter your confirmation number below. This number was provided in the email we sent you confirming your order.


    Confirmation Number: