All returns require an authorization. Call (216) 391-9191 for a return authorization number. No returns are processed without this number.

You are responsible for returned shipping charges, plus a $25.00 restocking fee. After the merchandise is received, your credit card will be credited less the restocking fee.

Because of the unique shipping requirements for our products, shipping prices are not reflected in your order. Once we receive your order, we will contact you to arrange shipment. You will not be billed for your order until a shipping price is determined and approved by you.