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Welcome to Auggies Games

 

INTERNATIONAL ORDER PLEASE EMAIL ME BEFORE PLACING YOUR FIRST ORDER.  OUR SHIPPING RATES ARE DIFFERENT AND YOU NEED TO UNDERSTAND THEM BEFORE PLACING AN ORDER!!!

 

8/1/08 Word from the wholesaler as well as Wotc site is that KotOR has indeed been pushed back to  the 19th.  Therefore I am likely to go ahead and start listing the private collection stuff I have built up but not listed because I didn't want to get overwelmed on release week.  I will be starting with the D&D private collection stuff then moving on to Star Wars.  The SW used stuff will take a lot longer to get up though as I will have to make ads for each piece indvidually (as opposed to D&D ones which for the most part are done).  Also I will be ordering a good bit of AtG, DoD and DDR next week so expect to see restocks of those about a week from Monday (around the 11th).

 

Pre orders for KotOR are about to go up.  Please read all the following before pre ordering.

Unfortunately the cart system is different from Ebay’s buy it now and this has been the main source of issue with presales and why we haven’t done them in the past on the PROSTORE (except for sets).  It is important to understand that adding an item to your cart does NOT guarantee it will be your until AFTER you complete and pay through the checkout process.  In past presales on ebay I have slowly, overtime released fast movers a few at a time to prevent other resellers from grabbing up all the good ones and to give as many different people a shot at the hot ones as possible.  If I did it this way on the PROSTORE more times than not when you went to checkout many items would not be there.  So, ALL presales are going up at the same time.   Prices have begun to settle some (though still may fluctuate) so I doubt any one person will buy all of any particular item but it’s still possible.  When a quantity reaches zero that’s it, no more until I do a restock which will likely be 1-3 weeks after the release.  Also see our policy page for info on presale ship times and such.  It can take up to a week after release before your item(s) are shipped.

SOME LEASONS LEARNED FROM AGAINST THE GIANTS PROSTORE PREORDERS.....

1)  While we still ship in general order of payment received it's much more difficult than when we sold presales on ebay for a number of reasons.  It's more accurate to say we ship in order of payment received combined with how far along we are opening.  This threw us more than anything on AtG and while the overwelming majority of orders got out quickly (within a week of release) there were a little less than a dozen that took extra long to fill even though they were one of the first preorders taken.  Here is an example of the main issue (but not the only one).  If I have  100 of an item to presale (with safty margins built in to make sure I can cover everything presold) and the very first order placed buys all 100 then, even though they are the first order, they will be way down the list of shipping since we have to open and sort our entire order which can take up to a week.  By the time we are done with the first 10 cases we can start filling other orders and will do so, so that the other 200 pending preoders will not have to wait on the first person who ordered and just happned to clean us out of 1 really hot uncommon.

2)  We have always and will continue to combine multi orders when we catch them.  HOWEVER, it's much harder to catch than before for a couple of reasons and again, while we got most, we missed more than when we were preselling on ebay only.  One thing you can do as a customer is make sure you sign in when you order.  This really, really helps us spot multi orders to combine them.  As always the case, we don't promise combining orders and if we fail too your expected to pay the shipping as it applies to any order.

3)  Prices will be VERY VOLITILE in the begining.  Once you confirm your order we expect you to pay that amount.  Even if some of the items drop large amounts the original amount still applies once the order is confirmed.  Because this is not ebay we had more non payers than normal who just "locked in" items incase they went up and didn't pay when they went down.  I set my prices by a cost averaging system on what's selling and what's not so pulling this stunt is really, really annoying and will lead me to only having even HIGHER starting prices until prices settle.  From now on, ANYONE who confirms a preorder and then does not pay will be banned from presale items (their pending payment orders will simply be cancled as they come in if they have even 1 presale item) and repeate offenders will simply be banned from the site.

***Change to shipping charges***  Efective immedately our shipping rates are changing.  There are several reasons for this but the 2 biggest are first our average packages are heavier than when we orginally set up shipping charges- with the private collection we are selling a lot more cheap figures and without bags more are fitting into smaller boxes.  Because of this they are heavier and costing more to ship on average.  The second and most important reason is we have a new postmaster and after 6 years and tens of thousands of package mailed the new guy will no long allow us to use media mail rate.  The good news though is we are now shipping anything over 13oz via Priority (or occasionally parcel) so you should receive orders a few days faster.  The new rates are.....
$1-$15 orders = $3.50 (same)
$15.01-$100 = $5.99 (the big jump..up from $1.99) This can be cheeper for orders under 13oz...see our policy page for explination
$100.01 and over = still free!

Important note for minis customers buying under "Private collection" catagory.  Over all we are VERY pleased with the way this is going and we will definitly be adding items on a more or less continous basis (as long as people keep selling anyway).  It's important to note though that there is a much greater potential for errors when sorting, pulling orders and listing items.  Because of this we are having to credit /refund for missing items at a much greater rate than on our new items.  It's about 1 in 15 invoices (on new items it's maybe 1 in 40 invoices or so).  We are evaluating the reasons and we should be able to lower this somewhat HOWEVER it appears to be a variety of issues and to be frank I don't think we will every be as accurate as on our new items.   Please accept our appologies but also know that it looks like something we are going to have to live with.

The buying site is  here!  If you are interested in selling or trading us some items (DDM only atm but I plan on adding SW soon) check it out.  We will only be taking a few invoices to begin with to check for any kinks and feedback is welcome.  http://www.auggiesbuysite.com/servlet/StoreFront

 

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